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File won’t print? Don’t call tech support in India

By Staff | Jul 5, 2018

If all of a sudden your printer won’t print on your Mac, don’t throw a temper tantrum and call up HP Support. It’s possible you have a document either stuck or corrupt in your printer’s jobs. Quickly look down on the lower dock and you will see your black printer icon, which is called the Print Manager. Click on it, and it shows all the jobs listed ready to print. If for some reason one file is corrupted, that will stop all print jobs. To fix this, simply click on the top menu where it says Jobs and delete the one that didn’t print.

There is also a button called Quick Preview that shows what is going to be sent to the printer (especially if you have more than one page).

If, on the other hand, you decide to call up HP Product Support for printer help, first call up Keven – one of my customers who did just that a few days ago – and if he doesn’t hang up on you, he’ll tell you that Mike Jones from India took control of his computer and tried to charge him $360 for a firewall. Luckily, Keven had read one of my articles dealing with foreign tech support people and hung up the phone.

Everyone is waiting for the new iOS 12 coming out soon, which will make launching apps two times faster. Facetime will support video and audio up to 32 people at once.

If you have an iPhone X, you can create an Animoji of yourself with a new hairstyle and even change the color of your eyes.

On the Mac, you can keep Safari’s opening page looking the same size that you set up instead of going back to the default size. Open up System Preferences, General and uncheck “Close windows when quitting an app.”

Want a simple way to quickly e-mail a file from the Finder Menu on your Mac? Just click on the Finder icon, select the file, then Control+click it and select Share, Mail. This will start a new e-mail message in the Mail App with the file attached.

Here is another helpful trick on saving a PDF file from the Internet to your Notes App or to your iBooks App. Let’s say you’re on Safari looking at the U.S. Constitution document and want to save it and send a copy to a family in Pakistan trying to move to Happy Valley on Maui. After downloading the file on your iPhone, look for the share button on the top that looks like a box with an arrow in it. Click on it, and a menu pops up allowing you to save it to your Notes, iBook and even as a file. From there, you can attach it and send it through your E-mail App.

Send your computer-related questions to mauimist8669@yahoo.com.